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Buyer's tools · TCO

TCO methodology.

A reference methodology for comparing the cost of operating a coordinated multi-tool personalization stack against the cost of operating an AXL-conformant single layer at equivalent volume.

Status
Methodology published; calculator forthcoming
Companion
/maturity
Reference
/buyers-guide
Status of this document

The interactive calculator is forthcoming. The methodology below is published for review; comments may be filed as ASPs against the buyer's-guide repository.

§ 1What this calculator does

Given the inputs below, the calculator estimates the annual cost difference between operating the five-tool stack and operating an AXL-conformant single layer at equivalent volume.

  • CDP licence cost, annual.
  • Segmentation / experimentation / journey / attribution tool costs, annual.
  • Integration engineering hours, allocated.
  • Operator FTE allocation across the stack.
  • Estimated lift on personalized surfaces under each architecture.

§ 2What it does not do

The calculator is not a forecasting tool. It captures the cost differential between architectures at equivalent operator capability (per the maturity model) and equivalent traffic volume. It does not predict revenue lift; that is a function of execution.

The published methodology, including the assumed lift floor and ceiling per maturity tier, is in the buyer's guide.

§ 3Interim worksheet

A printable worksheet is forthcoming.